Returns
Returns & Refunds
All sales are final once an order ships from the manufacturer's, supplier's, or our warehouse. We make every effort to ship on time, but A1 is not responsible for supplier delays or stock availability, except where applicable law provides otherwise. Before your order ships, contact us to request a refund and we'll work with you. If an item arrives damaged or incorrect, let us know immediately.
After your order ships
Once an order ships from a manufacturer's, supplier's, or A1's warehouse, the sale is final. We do not accept returns or exchanges for a change of mind. Incorrect or damaged items and rights under applicable law are addressed below.
Refund requests
Before your order ships, contact us if you want to request a refund. We will work with you and review requests case by case. If a shipping delay gives you a right to cancel under applicable law, we will notify you of your choice to wait or cancel for a refund.
Damaged or incorrect items
Contact us immediately if an item is damaged or incorrect. Note visible freight damage on the bill of lading before signing. Report concealed damage within 5 business days and product defects within 7 days of receipt.
How to report damage or an incorrect item
Send us the details so we can review the issue and help.
Inspect at delivery
Check the shipment when it arrives. Note visible freight damage on the bill of lading before signing, and take photos of the item and packaging.
Email the details
Email your order number, item or SKU, photos, and a description to sales@a1compressorwarehouse.com immediately. Report concealed damage within 5 business days or product defects within 7 days of receipt.
We review and help
We will review the issue and work with you on the next step. For a manufacturer warranty issue, we will help you contact the manufacturer.
Questions before you order?
Ask us to check current availability, lead time, and fit before you order.
Talk to a specialist