Refund Policy

All Sales Are Final

All sales are final once an order ships from the manufacturer's, supplier's, or A1 Compressor Warehouse's warehouse. We do not offer returns or exchanges for a change of mind after shipment. This does not limit our process for incorrect or damaged items, manufacturer warranty claims, or rights under applicable law.

Before Your Order Ships

If you wish to request a refund before your order ships, contact us. We will work with you and review each request case by case; approval is not automatic.

If we cannot ship within the applicable shipping time, we will notify you of the delay and your choice to agree to a later shipment or cancel for a prompt refund, as required by law.

Supplier Delays and Stock Availability

We make every reasonable effort to process and ship orders on time. Most orders ship directly from a manufacturer's or supplier's warehouse; Mattei RotorOil 5L ships from our Clover, South Carolina location. Supplier stock availability, backorders, and ship dates can change. Any ship or delivery date we provide is an estimate, not a guarantee.

A1 Compressor Warehouse is not responsible for delays caused by a supplier's or manufacturer's warehouse, stock availability, backorders, changes to their ship dates, or a carrier, except where applicable law provides otherwise. If a supplier's ship date changes, we will let you know.

Incorrect or Damaged Items

If you receive an incorrect or damaged item, contact us immediately. Note visible freight damage on the bill of lading before signing. For concealed damage, photograph the box and contents and email us within 5 business days. We will work with you to resolve the issue.

Compressors and Parts Sold As Is

All compressors and parts are sold as is. A1 Compressor Warehouse does not offer any warranties, express or implied, on the condition of the products. All items are sold new unless explicitly stated. It is the customer's responsibility to inspect the products upon receipt and to notify us of any defects within 7 days of receipt.

Warranties

Warranties for all compressors and parts are set by the manufacturer, not by A1 Compressor Warehouse. A1 Compressor Warehouse cannot add or sell any additional warranties otherwise set by the manufacturer.

If you have a defect that you believe to be covered under warranty set by the manufacturer, please contact us. We will help you contact the manufacturer about the warranty claim.

Contact Us

For a refund request before shipment or a question about this policy, contact us at sales@a1compressorwarehouse.com or (803) 526-5797.